Support
Return Goods Authorization
Stock product is returnable within 30 days with an RGA number. Configured, hazardous, or made-to-order items are case-by-case — contact support to start the conversation.
The process
Simple and predictable for stock items.
- Contact support with order number and reason for return
- Receive RGA number and return shipping instructions
- Ship product back in original packaging within 30 days
- Refund or exchange issued on receipt and inspection
Restocking and exceptions
Standard restocking fee may apply. Configured, hazardous-location, and special-order items are quoted case-by-case.