Shipping information for each order, including any applicable shipping charges and delivery service, will be shown at checkout or provided in the written quote or order confirmation. Please review your order details before placing the order.
DELIVERY TIMING
Unless the product listing, written quote, or order confirmation states otherwise, delivery is 24–48 hours from the time of order. If the timing for a specific item or order differs, the product or order details provided to you will apply. If your order is time-sensitive, please contact us before ordering to confirm the expected timing.
SHIPPING CHARGES AND SERVICE
Shipping charges and available delivery services may vary by product, order size, destination, and shipment type. Any applicable shipping or freight charge will be shown at checkout or included in the written quote or order confirmation. Please contact us before ordering if you need a shipping or freight estimate.
ORDER ADDRESS AND SHIPMENT ISSUES
Please review the ship-to address in your order confirmation. Contact us as soon as possible if it needs to be corrected; changes may not be possible after an order has been processed or shipped.
If a shipment is delayed, damaged, or incomplete, contact us promptly with your order number and a description of the issue. Keep the product and packaging while we review it. Photos of damage and packaging can help us assess the issue.
RETURNS
Eligible stock items may be requested for return within 30 days after shipment and are subject to a 10% restocking fee. Special-order and non-stock items are not returnable unless confirmed in writing. Obtain written return-goods authorization and return instructions before sending any item back. Please see our Return Policy and Return Goods Authorization (RGA) page for return eligibility and instructions.
CONTACT
WorkSite Lighting LLC
4104 B Garland Dr
Haltom City, TX 76117
Phone: 877-861-5255
Email: [email protected]